Repair and Technical Services
EN VEDETTE, Services techniques
A problem with your computer (PC/Mac), tablet or monitor? Our professional technicians will help you, in our workshop on site or remotely
How to repair
At our workshop
Call 514-596-2842 before visiting to speed up the process.
Monday to Friday from 10am to 6pm, Saturday 10am to 5pm.
Parking in the back.
Online Support
An online helpdesk technician remotely connects to your computer.
If it’s not a hardware problem, many things can be fixed without you having to visit.
Make an appointment with a technician.
Call 514-596-2842.
Monday to Friday from 10am to 6pm, Saturday 10am to 5pm.
Pay online
Technical services
Tariffs
Very competitive prices, and in addition without any tax on labour!
Once the diagnosis has been made, you will be given an estimate of the repair costs. Some services are fixed cost (see categories above). Otherwise the cost of our workshop services is based on our hourly rate of $60/hour (net price, no labour tax).
You are always asked for your permission before starting the repair.
Free diagnosis for Insertech customers
The diagnosis ($35 value) is FREE if:
– you already are an Insertech customer
– you are a member of our rewards program
– when you do business with us for the first time, you accept the repair costs or you buy a computer
Available in the workshop only.
Warning: if you make a diagnosis without requesting a repair or backup service, the $35 charge applies.
Devices repaired on site in our workshop
Desktops and Towers (PC/Mac)
Laptops (PC/Mac)
LCD Monitors
Tablets (Android/iOS)
Laser printers
Readers, “all-in-one”, etc.
Don't forget before you come by
Bring the charger for your tablet or laptop
If possible, make a backup of your data before bringing your device to us
If your device is password protected, please remove it if you are uncomfortable providing it to us
Advantages of having repairs done by Insertech
Professional and guaranteed services
Net prices, no labour tax*
Supporting our social mission
Fight against obsolescence
* GST and QST do not apply to our refurbished used products, technical services and computer courses because Insertech Angus is a charity recognized by the Canada Revenue Agency. However, our new products are taxable.
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Special discounts
Discover the offers on computer equipment, technical services and training, reserved for our neighbours, partners and NPOs.
These offers cannot be combined with other promotions.
Individuals
For anyone working at the Technopole Angus or with a partner who donates computer equipment. Also for any member of a partner: FADOQ, AQDR, FECHIMM, Carte Accès Montréal etc. (see the complete list).
View discountsNPOS
For non-profit organizations (your NEQ is required). Reduced prices on equipment (PC, servers, networking…), on the services of a Field Support Technician for the installation, configuration and maintenance of your computer equipment, and on training.
View discounts